Beware of scammers: O2I does not hire freelancers. Our projects are executed in our facilities across the globe. View vendor selection policy here.

Managing emergency contact lines is an integral part of any organization. However, this is a daunting task and can get in the way of your core business. The best option is to outsource hotline services to a professional hotline service provider who understands your requirements and provides seamless support. This is exactly where we can help you. Whether you want us to manage your hotline support completely or provide scalable support, we have got you covered.

Outsources2india is a hotline services company that offers hotline solutions for various functions including customer services, disaster communications, compliance support, corporate employee relations, and more. Carrying years of experience, we have skilled experts who will promptly manage the calls, take down messages, and manage your hotlines effectively.

Hotline Solutions Services We Offer

We offer a wide array of hotline call center services to businesses, non-profits, government organizations, and global corporations. Apart from the below-specified services, we can also provide customized hotline solutions that precisely cater to your needs.

Compliance and Ethics Hotline Services

Encourage confidential reporting with our compliance hotline services. From fraud reporting to identifying illicit and inappropriate actions, our hotlines can help you with everything.
Crisis Prevention Hotlines

We provide continuous support and prompt responses for crisis reporting. From guiding callers with the next steps to forwarding calls to appropriate emergency departments, we have got you covered.
Disaster Distress Hotlines

Our disaster hotlines assist with referrals, confidential counselling, immediate assistance, and various other kinds of support when a disaster strikes.
After-hours Support Hotlines

Emergencies, whether professional or in general, do not occur within the predefined business hours. So, we provide after-hour hotline support to help you stay in control when there are emergencies.
Event Information Hotlines

Whether your callers must be redirected to predefined destinations or require point-to-point information, our event information hotlines have got you covered.
Customer Relations Hotlines

By helping you to stay connected with your customers whenever they need you, our efficient hotline services help you to improve your customer relations.

Other Services you can benefit from

Why Should You Choose Our Hotline Services?

With years of experience in offering call support services, we can help you with all your hotline requirements.

Skilled and Trained Specialists

We have well-trained and experienced call specialists who can manage any kind of hotline requirements.
Advanced Call Assistance Technology

We leverage the latest and advanced voice and data communications systems to provide you with quick and efficient hotline assistance.
Rich Industry Experience

With decades of experience in providing call support services and inbound call center outsourcing solutions to companies across various industry sectors, we offer proficient hotline assistance.
Unique Capabilities

Providing superior market coverage, promptly responding to market conditions, managing remote call support, and expert account management, we give you the necessary competitive edge.
Round-the-clock Call Support

We provide 24/7/365 call support for various kinds of hotline requirements. So, once you choose us, you will never miss a single call from your customers.

Client Success Stories

O2I Provided Inbound Customer Services to a Payment Gateway Firm

O2I Provided Robust and Professional Inbound Customer Services to a Payment Gateway Firm

A tech-enabling payment gateway provider was looking to outsource inbound customer support. We assigned the required number of agents who acted as extensions of the client's in-house team.

O2I Provided Telemarketing Services to a Leading Green Tea Company

O2I Provided High-quality Telemarketing Services to a Top Tea Company

A leading green tea manufacturer required reliable and professional telemarketing services, which we provided much to the client's satisfaction.

Testimonials

Efforts from Outsource2india have been a major factor in our successful relationship. They help us doing verification calls and follow up with our customers on feedback calls.

CEO,
Energy equipment and solutions in Kitchener, Ontario, CA More Testimonials »

Carrying two decades of industry experience, we provide a variety of call support services, including call center technical support and chat support services. Our professional hotline teams understand your unique communication needs and provide you with appropriate hotline assistance.

If you are looking for unified communication solutions to set up prompt and efficient hotlines, then connect with us now.