Infrastructure at Outsource2india

Outsource2india has an avant-garde infrastructure that provides employees with creative work environment, required to accomplish multiple outsourcing tasks for different industries. State-of-the-art infrastructure at O2I is supported by cutting edge technology, and helps us fulfill our commitments on time, and keep clients happy.

For us at O2I, infrastructure should not merely support business operations and keep employees and clients content; but also take care of optimum confidentiality and security measures. Therefore, we have stringent security measures in place, to ensure total network infrastructure security. This is one of the main reasons why our clients outsource confidential and business critical services to O2I.

Delivery Centers

Outsource2india is popular among the clients for providing high-quality outsourcing services in quick turnaround time. We have succeeded in making this feat possible with advanced infrastructure and use of high-end technology at all our delivery centers.

O2I has global delivery centers located in different parts of the world. One of our primary delivery centers is located in the Indian Silicon Valley, Bangalore, which has become the "World's Outsourcing Hub". All our Delivery Centers are located at strategic locations and are easily accessible from airports and railway stations.

O2I's Global Delivery Centers

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State-Of-The-Art Infrastructure

Our delivery centers have both operational and recreational space. We employ the best of technology and specialized software for our employees to assist them with day-to-day activities. At O2I, we understand that different departments have unique infrastructural needs; therefore, we take care to fulfill our employees' needs at the earliest. For example, at O2I's finance and accounting service department, all employees work with dual monitors in order to minimize errors.

The delivery centers have advanced conference rooms and training halls where employees discuss new ideas, brainstorm, and formulate new strategies. The training halls are well-equipped for inductions and ongoing team trainings. We have a dedicated team of System Administrators to provide 24/7 support.

Additionally, we have fun-zones at our premises where employees interact with each other, let their hair down and have a gala time. These zones are meant for recreational purposes, and allow employees have their "only me" time, play games, watch a movie, listen to music, or just relax.

High-End Technology and Internet Connectivity

We are proud to say that at O2I, we have said No to paper, are have limited the usage of paper to the minimum. All delivery centers are connected by fast Internet connectivity and all work is accomplished using high-end technology.

Primary Internet Connectivity from the US to India

• Marine Fiber Optic Cable - Trans-Pacific
• Marine Fiber Optic Cable - Trans-Atlantic

Secondary Internet Connectivity

• Server routed to a failover satellite link

Advanced VPN Technology

• Secured, robust, encrypted data transfer between the client and our center
• Firewall and intrusion detection technology

Network and Security

As said earlier, one of the key focus areas for Outsource2india is infrastructure and network security. Some of the measures for network protection include firewalls, secure VPN communications, virus prevention/ cure, spam filers and URL filtering among others. O2I's network security is foolproof as we have maintained world-class internet security infrastructure, and have incorporated stringent measures to ensure the same. Since our processes are clear and well-defined, we are able to immediately detect and handle any information breach.

We check all our projects for security gaps at three different levels. These three levels are People, Process and Technology. Three steps which we take to ensure security are Prevention, Detection and Quick Response. We believe that prevention is the best precaution, so we have included all measures to ensure prevention of any instance of security breach. In case of an unlikely network security breach, we take swift remedial action, and ensure quick detection, response and recovery of the situation.

Read 360° Information Security and Confidentiality Assurance at O2I for Network Security Images.

100% Redundancy

At Outsource2india, our goal is to achieve 100% redundancy in Data, Network, Power and Internet. To achieve this we calculate network redundancy factors while deploying resources. At the same time, we also run mutually agreed capacity of the deployed work force. Following is our Business Continuity Plan:

Internet Redundancy

• Marine Optic Fiber Cable - Trans-Atlantic and Trans-Pacific
• Satellite Communication

Power Redundancy

• Power Failover
• UPS
• Power Generators

Discover O2I's Infrastructure In Detail

• Call Center Services Infrastructure
• Engineering Services Infrastructure
• Healthcare BPO Infrastructure
• Research Services - Infrastructure

Are You Looking For an Outsourcing Partner In India?

Outsource2india is one of the most trusted outsourcing companies in the cherished outsourcing destination, i.e. India. Our company is the hub of activity, when it comes to outsourcing. We have the experience, expertise, workforce and infrastructure to successfully meet all your outsourcing services requirements in minimum time and affordable rates.

Contact us if you are interested in outsourcing to India. Fill out this form to know more about us, our Customer Engagement Team will contact you within 24 hours.