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A WordPress site requires constant support for seamless performance round the clock. Each component of a WordPress site plays an important role in ensuring great customer experience, fool-proof security, and smooth performance. Outsource2india has over 25 years of experience in helping its clients run their WordPress site without facing issues that lead to downtimes. Our focussed WordPress support services have helped our clients reduce their workload and focus more on core business tasks.

We are driven by a team of experts with proven expertise in WordPress support tasks. Our experts have assisted our clients to tackle issues such as hacks, spam, and errors with success. They take care of critical issues such as timely theme and plugin updates, security upgrades, plugin cleanup, general cleanup, password control, backups, etc. and always ensure your WordPress site up and running.

WordPress Support and Maintenance Services

As an expert WordPress support and maintenance service provider we provide a host of support services. Some of these services include -

Restore WordPress Sites

Our experts have wide experience in restoring broken, hacked, virus-infected WordPress websites. We identify the issue, eliminate the bug, and then clean and rectify your website. Our WordPress site restores service is designed to ensure that similar issues do not happen again.
Update WordPress, Themes & Plugins

We make sure your WordPress themes, core files, and plugins are up to date as per the latest version. In the process, we ensure our clients are running the most advanced and secure version of WordPress and the associated plugins.
Managed WordPress Backups

We assist clients to take backups on a timely basis. This includes both manual and automated backups on a monthly weekly or daily basis. In the unfortunate eventuality of a hack or crash, we ensure normalcy is restored as soon as possible.
Page Speed Optimization

For the smooth functioning of the WordPress website, we believe in continuously optimizing the page speed. To ensure this, our developers will periodically analyze your website for poor themes, faulty plugins, improper images, host and other third-party issues, and restore proper functionalities.
Malware Scanning & Security Monitoring

We provide 24x7 monitoring to WordPress sites. We continuously monitor the site for malware and other security issues. if we spot malicious code, we clean it and enhance the security in a way that your WordPress site is fortified from such similar attacks in the future.
Uptime & Response Time Monitoring

We proactively monitor the performance and uptime of your website. In case of any issues, we notify our clients and take corrective actions to ensure the correct response time is restored in the shortest possible time.
SEO Audits

We carry out periodic SEO audits to spot and fix technical SEO issues. We have a perfect understanding of the issues that can impact organic SEO efforts. With our audits, we perform a wide variety of services such as Googlebot access, security, mobile usability, page speed, accessibility, on-page SEO such as improper or missing alt tags, meta-description, etc.
WordPress Consultation Service

Aside from the above-mentioned issues, there are a host of specific issues faced by clients. We assist our clients to overcome such issues with our service offerings or consultation services. Our support team will sit with your team to understand the problem and provide a solution.

Our WordPress Support Team

As a reputed WordPress Support and Maintenance Service providing company, we are driven by experts with profound experience in managing the diverse requirements of clients from diverse industry sectors. All our support professionals have extensive experience in developing different types of websites, landing pages, and graphics. Besides they have strong knowledge of evolving web design and implementation which is why they can provide robust support and maintenance services.

We build our teams from their level of expertise in different aspects of WordPress site management. These include knowledge of primary technologies, including HTML5, JavaScript, CSS3, jQuery, knowledge of different graphic design software such as Photoshop, InDesign and Illustrator, knowledge of Microsoft SQL databases, Cold Fusion and knowledge of Google Analytics suite (Google Search Console, Google Tag Manager, Google Analytics,).

Besides these pre-requisites we hire WordPress support executives based on their ability to identify and rectify web-related problems; ability to work on different projects at the same time; respond to all sorts of competing demands and ability to train clients team in handling content management software.

Our WordPress Support and Maintenance Process

We have a well-defined process to resolve WordPress site issues. Our process entails a series of steps which include -

01. Requirement Gathering

We sit with you to understand your issues and queries. We ask you questions pertaining to the functioning of your website. This gives us a clear idea of the kind and extent of support or maintenance your site needs.

02. Files/Site Access Information

After understanding your issues we draw a plan to set them right. This is followed by procuring access to your sites which primarily includes getting access to the WordPress administrator account and FTP/Server access.

03. Maintenance & Support

After procuring access we carry out a preliminary assessment of the site. On accomplishing this we take the backup and execute a security scan. This is followed by carrying out the rectification aspects such as, updating WordPress, Themes, Plugins and rectifying issues, or making other changes.

04. Final Delivery

Once the changes are done we upload the site to the client-server and carry out final testing to ensure the site is completely functional. Before delivery, we also check all security mechanisms are in place and are up to date.

Other Services You Can Benefit From

Benefits of Outsourcing WordPress Support and Maintenance Services

We deliver several benefits to our clients which is why they choose us always for their WordPress Support and Maintenance Services to us. These include -

Cost-effective Service

We offer our clients different pricing models and deliver our service at cost-effective rates.
Team of WordPress Experts

We have a full in-house team of WordPress developers whose know-how and understanding of WordPress maintenance requirements are very deep. As a result, eliminating any technical issues or carrying out any sort of updates comes easy for us.
End-to-End Knowledge of WordPress

We have over 25 years of experience in coding and maintaining WordPress websites. Over the years we have been exposed to diverse WordPress site maintenance requirements, which has enhanced our expertise in maintaining WordPress sites.
Committed and Proactive Maintenance

We are driven by the belief of being proactive in our support services. This has ensured we find out and solve issues much before they grow into major problems. This has helped us retain all our clients.
24/7 Services

We provide round the clock assistance to our clients from multiple delivery centers across the globe. As a result, we ensure issues with your WordPress sites are sorted no sooner than they arise. With zero downtime guaranteed our clients can do business to the maximum potential.
Bulletproof Security

Our support services ensure your WordPress security is robust and guarantees maximum risk reduction. We ensure this by keeping your WordPress themes and plugins always up to date, removing unused themes and plugins, limiting login attempts, using pre-login captcha, and so on.
Speed Optimization

We take care to ensure your WordPress site is always optimized for smooth performance. We ensure this with smart framework/themes; effective caching plugins; right content delivery network; optimize pages to load quickly, optimize WordPress database, disable hotlinking and leeching of content, etc.
24/7 Monitoring

We monitor server uptime for your WordPress site round the clock. We send alert notifications when your website is inaccessible or goes down. In the process, we ensure your customers never have any issues visiting your website or your SEO rankings don't take a hit. We also provide web interaction patterns on request.
Quicker Resolution

We guarantee resolutions faster than you expect. This is because our experts are available round the clock to monitor the sites of our clients. Additionally, we provide support services from 8 delivery centers around the world.

Client Success Stories

Software Testing of SaaS Platform for a Scandinavian Company

We provided software QA testing services to a Scandinavian startup's unique SaaS-based mobile dialog platform, ensuring their product got regularly updated with features without any bugs or inconsistencies.

O2I Developed SaaS Application for US-based Mortgage Lender

The client requested the development of a rule engine for the parametric validation of loan files. The goal was to eliminate data entry errors by automating rule-based functions as it held up their critical resources.

Testimonials

A robust congratulations to Outsource2india for a job well done.

CMO,
Leading Medical Care Company in Seattle, WA More Testimonials »

Outsource2india is a well-known provider of WordPress support and maintenance service in India. With over two decades of experience in servicing WordPress clients around the globe, we take control of all types of issues that can impact the performance of the website. From attending basic support needs to addressing coding challenges, and from providing cloud backups every day to automatically updating plugins and themes to the latest version, we ensure all your end-to-end requirements are met. We guarantee faster resolution at a price that none of our competitors can match.

If you have a WordPress support requirement, feel free to contact our experts now. We will get back to you within 24 hours.