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Do you want to implement an efficient customer relationship management (CRM) solution in your business to boost the productivity of your sales and customer support teams? Are you looking for a solution that provides insights into your customer care and sales process? Are you tired of relying on outdated and disorganized Excel sheets to manage your customer data? If so, deploying a CRM solution can be your answer.

Outsource2india can build a customized CRM solution for your company. After understanding your exact requirements our team evaluates the various CRM tools available on the web, including open-source CRM solutions, and identifies the one that suits your requirements the best. We then add additional features, customize the interface and functionalities, create user profiles and give you a packaged solution that can be put to use immediately.

Outsource2india's CRM Solution Development Services

We provide a complete range of CRM development services, including -

End-to-end CRM Application Development

With expertise in custom software development, we can create a feature-rich CRM application for your organization. Our team has experience in building CRM applications for BPOs and corporates.
Open source CRM Solution Development

Based on your requirements, we can identify the best open source solution for you and then configure and customize it for your needs. Our team has expertise in creating many CRM solutions using opensource CRM solutions such as SugarCRM.
CRM Solution Customization

If you have already implemented a CRM solution and want to customize it for your company's specific needs, we can help. Our technical know-how covering multiple operating systems, programming languages, application servers, and database management systems helps us come up with customized solutions.
CRM Application Upgrade and Maintenance

If you want to upgrade to a newer version or another CRM application, our team can enable easy transition without any loss of data and productivity. We will build the upgrade and test it before implementing it on your system to minimize downtime.
CRM Consulting

We help you design an efficient and effective customer relationship management plan that aligns perfectly with your business goals and maximizes your return on investment. We help you come up with an effective CRM vision and roadmap and help with business process analysis, cloud feasibility analysis, product selection, and mobility and social media services.
CRM Implementation and Integration

We help you choose the CRM solution that best fits your organization’s requirements and seamlessly integrate it with your existing enterprise architecture to enhance your business process efficiency. We help with product customization, product configuration, integration, data management, and mobile enablement.
Migration Services

We can help you transform your legacy CRM system to be able to deliver modern and cutting-edge customer experiences. We can help with managing your legacy CRM applications, migrating your on-premise CRM system to the cloud, and upgrading your current CRM.
Extension Services

We can extend the functionality of your CRM software to address your unique business issues. We can help with third-party UI mashups, web portal integration, customer data hubs, and social mobility integrations.
Managed Services

We provide a host of maintenance and support services that you can leverage to ensure quick and efficient CRM adoption and sustained competitive advantage.

CRM development and deployment can be just what your business needs for continued success. Many clients are looking for CRM development services in India to save on costs and, at the same time, receive high-quality services. However, it is important to only choose a reputed and established provider.

Our CRM Development Process

O2I is an established CRM software development company and provides a host of customer relationship development services, including CRM web development. We have a tried and tested process in place to enable us to deliver superior CRM solutions. Key steps in our process include -

01. Requirement Analysis

In this step, we communicate with the client to obtain the CRM project development requirement in detail

02. Analysis and Planning

In this step, our project manager analyzes the requirements and comes up with a project plan

03. Design

In this step, our CRM experts come up with an initial design plan that is submitted to the client for approval

04. CRM Development

Once the initial design has been approved, the full development of the CRM system takes place in earnest

05. Integration and Testing

The CRM system is integrated at the client's end and our expert testers begin testing the system to pick out errors and bugs. Errors and bugs are reported to the development team who make the necessary changes

06. Deployment

Once the bugs and errors have been fixed, final deployment and integration of the CRM system is performed at the client's end

Other Services You Can Benefit From

Advantages of Outsourcing CRM Software Services to Outsource2india

Developing and deploying CRM software can turn out to be extremely expensive for small or medium-sized companies. There are many for outsourcing CRM development services to an established and reliable CRM development services provider in India like Outsource2india. Our CRM development services allow you to -

High-quality Guaranteed

We provide extremely high-quality services. We have successfully developed and deployed numerous CRM applications for a variety of clients from multiple industries and are constantly looking for ways to increase the quality of our service delivery.
Experienced Team
Our CRM system development team is highly-qualified and has successfully delivered multiple projects to clients from all over the world. We use the latest tools and technologies to ensure that all our clients receive the best CRM solutions.
Fast Turnaround Time
Providing our services on time every time is one of the pillars of our service philosophy. We guarantee that you will receive all our services within the stipulated time every time.
Enhance Customer Experience

With our CRM development services, you can enhance your customer experience with your company through total process clarity and faster transactions.
Efficiently Manage Data
Our CRM development services will enable you to efficiently manage your customer data, including information on past purchase patterns and preferences.
Administrative Control
With our CRM development services, you can have complete administrative control over the entire CRM process with complete system transparency.
Insights and Alerts
Our CRM solutions can provide better insights into the productivity of your sales and customer relationship teams. You will also receive automated alerts, emails, and reminders so that no critical calls are missed or delayed.
Customization Options
We provide you with intuitive futures and customization options especially designed for your sales or customer care personnel.
Convenient SaaS CRM Applications
Our SaaS CRM applications can be used conveniently from multiple locations and in multiple languages.
Flexibility and Scalability
We provide flexibility and scalability to meet the growing needs of your organization. We always maintain a reserve capacity, so if you want to deploy additional resources to speed up the development of your project, we can assign them without hassles.

Customer Success Stories

Case Study on Augmented Reality App Development

Augmented Reality App Developed for a London-based Client

A leading London-based client outsourced augmented reality app development to us to help clients select the best air conditioner.

Case Study on Task Management App to Promote Productivity

iOS Task Management App Developed for an Australian Client

Outsource2india developed an iOS-based task management app integrated with CometChat to let users exchange texts, audio, and video files. The app allowed users to obtain real-time updates on profiles and images and where image quality remained the same even at 100% magnification.

Testimonials

When our own skills did not manage to get where we wanted, Outsource2india took care of the rest. The expertise, customer service and "follow up" we experienced from Outsource2india were simply flawless.

Marketing Coordinator,
Real Estate Builders & Construction Company, Norway More Testimonials »