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Managed IT Services

Outsource Managed IT Services

Improve your operational efficiency and save expenses by outsourcing managed IT services. Our service will help you reduce conflicts with customers and enhance the performance

As IT landscape evolves, businesses are left with no option but to keep up with the change. The change is sometimes dynamic, that IT and Non-IT staff may have to shoulder responsibilities that fall outside their actual roles. If this is the scenario in your IT business, it is time to join hands with a managed IT services provider with the right expertise.

Outsource2india is a managed IT solutions provider with 27+ years of industry experience. We have helped many small and large enterprises with cutting edge managed IT services. Our solutions and strategy can help to keep the cost low while propelling the productivity levels to all new heights. The managed IT services can also result in enhanced scalability, and vendor management.

Managed IT Services We Offer

O2I has been a top choice when it comes to outsourcing managed IT services. This is because the managed IT solutions we offer is accompanied by quality services to back you up in times of need. The services we offer as part of offshore managed IT Services is as follows -

  1. Round-the-clock Monitoring

    We can monitor your IT infrastructure and keep track of the critical and non-critical systems throughout the year to provide proactive maintenance so that you can stay committed to other core business functions. Our pay-as-you-go model relieves you from the cost concerns because you can avail this service on a need-basis.

  2. Advanced Threat Detection

    Discovering problems in your IT systems before it comes a major impediment is an area in which we have excelled with experience and deep knowledge of the industry. Using sophisticated AI-based systems we predict the failure probability and take preventive measures to arrest the system and business downtime.

  3. Log Management Solutions

    We use hardware as well as the Cloud-based system to store logs related to IT events. When an event is triggered by the system, our tracking systems will capture the log data and store them in an encrypted file for further response. The logs can be seamlessly managed without losing track.

  4. Security Information and Event Management (SIEM)

    When compliance issues are trigged in the IT system, the SIEM enables us to perform real-time analysis of the event. This system works by combining the security information and security event data into a single stream of data to provide quality insight about problems arising within the IT infrastructure.

  5. Protection of Managed Server

    If you are using a storage system to host services, we provide a 360-degree protection that would enable you to run maintenance and create back-ups to prevent downtime. We can protect your servers with advanced software that would soften the impact when a security event is registered.

  6. Device Management Solutions

    We can monitor the health and other vitals of the devices deployed at workplaces. We use a security software to scan and secure devices from existing and emerging threats. This is highly useful for small and large businesses that are looking or affordable solution to manage the devices used in a business environment.

  7. System Vulnerability Management

    If your system is vulnerable we will be first to know thanks to our scanning software that can be run in your operational IT systems to look for system vulnerabilities. This will trigger alerts to notify IT administration team, if a potential threat is discovered.

  8. The Cloud and Web Application Monitoring

    At O2I, we have capabilities to track events triggered on the Cloud as well as your web applications. This is to keep your IT environment in optimal conditions without interruptions.

Managed IT Service Process We Follow

Benefits of managed IT Services are aplenty when you choose to outsource the service to a partner like O2I. We follow a transparent service methodology that is easy to keep track. The steps involved in IT managed services are as follows -

Service Request Management  

01. Service Request Management

Once we receive the service request we will create a log to maintain the nature of the request and other details

Incident Management  

02. Incident Management

We will conduct a preliminary assessment to understand more about the incident to develop a custom solution

Problem Management  

03. Problem Management

Depending on the problem we will decide if it the countermeasure should be proactive or reactive

Change Management  

04. Change Management

We will initiate a controlled determination and implementation of change in your IT environment to make it safe for real-time operation

Quality Control  

05. Quality Control

A team of quality control specialists will use advanced tools to ensure the quality of our services implemented at your end

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  • Why Choose O2I for Managed IT Services?

    Outsource2india is a top name in managed IT Services in India. This is because we are much more than a typical problem solver. We focus on implementing a lasting Managed IT Solutions that prevent the problem from stemming at first place. We offer highly reliable Managed IT Services that your money can buy. Here are reasons why O2I is a leading provider of managed IT services -

    Client Success Story

    O2I Created a User-friendly Mobile App to Provide BP Readings

    O2I Created a User-friendly Mobile App to Provide BP Readings

    A BP monitoring app for smartphone gadgets was developed by O2I for a Saudi client. The app included user-friendly features and a simple interface.

    Read the case study
    O2I Created an Interactive 3D Game App for Android and iOS

    O2I Created an Interactive 3D Game App for Android and iOS

    A 3D mobile app was developed in quick TAT for a client based out of Australia. The app was designed for both iOS and Android platform.

    Read the case study

    Testimonials

    Under tight deadlines and with high expectations, O2I was a pleasure to partner with, on a high-profile political campaign website. Professional, conscientious and thoroughly competent - I wouldn't hesitate in recommending them to other agencies.

    Director,
    International new-media agency headquartered in Scotland
    More Testimonials »

    Outsource Managed IT Services to Outsource2india - The Leader in Software Development

    At Outsource2india, we have worked with utmost dedication for the last 27+ years to remediate the IT department's greatest concern - proactive and reactive IT support. We have succeeded in resolving challenges faced by over 250 IT companies worldwide. We offer enterprise solutions by going the further to offer what other providers can't. With an unwavering commitment to the quality, we have become the latest benchmark in the industry. As part enterprise solutions we also offer other services such as Microsoft and Windows SharePoint Services, and Microsoft Dynamics.

    Connect with us to avail the most reliable Managed IT services that your money can buy. You can also get a custom quote for the requirement within 24 hours.

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    Flatworld Solutions Address

    USA

    116 Village Blvd, Suite 200,
    Princeton, NJ 08540

    Our Customers

    • Movement Mortgage
    • Alcon
    • ARI
    • Maximus
    • Redwood E-Learning Systems

    Managed IT Services FAQs

    • What is included in managed services?

      A managed service provider worries about network, infrastructure, application, and security that an active administration needs of a customer's business.

    • What is managed IT service?

      When businesses find it a burden to own infrastructure or run administrative teams to manage them, an MSP takes over functions to manage IT services for a small subscription fee.

    • Why Do I Need Managed IT Services?

      It mainly helps organizations to stay lean because there is no burden of owning infrastructure or maintaining it. All of it is completely taken care of at a fraction of the ownership cost.