The 5Ws of Outsourcing

If your organization is new to outsourcing, you might be confused about why should I outsource, who should I outsource to, who should outsource, when should I outsource, what should I outsource and where should I outsource. Making the right decisions about who to outsource to, when to outsource, where to outsource and what to outsource can go a long way in helping you make the most out of outsourcing. This article gives you insight on the five Ws of outsourcing, namely, who should I outsource to?, why should I outsource?, what should I outsource?, when should I outsource? and where should I outsource to?

Who Should Outsource?

Today, outsourcing has become the order of the day. Almost every organization is outsourcing. If you are unsure about stepping into outsourcing, analyze your organizations' needs and find out if your business really requires outsourcing. Ask yourself the following questions. Is my organization finding it difficult to meet customer needs? Does my organization want to remain small, but has a huge market presence? Does my organization have managers who are not sure about which product lines make/lose money? Is my company experiencing constant challenges based on operational issues? Does my organization lack the expertise that would grow my business? Does my organization have important nonrecurring project requirements but no resources to handle them?

If you have answered 'yes' to more than one question, then you must venture into outsourcing. Outsourcing can help you to efficiently deal with the following challenges. Outsourcing can help you to meet your customer needs on time, make a huge market presence, make the right decisions about product lines, overcome operational challenges, get access to expert services and benefit from professional resources who can competently handle your projects.

It does not matter to which industry your organization belongs to. Outsourcing can bring tremendous benefits to any type of business, be it B2B, B2C, SMEs, large diversified companies or small home offices. Make a decision to outsource today and see a transformation in your business.

What will I benefit from outsourcing?

Outsourcing can give you access to the several benefits of outsourcing. The following are a list of some of the benefits of outsourcing.

• Get access to the best & latest in workflow technology without any capital investment
• Benefit from professional and skilled services
• Better and cheaper services
• Save on time, effort, infrastructure and resources
• Large volumes can be completed on time
• Increased efficiency and productivity
• Reduced capital and labor costs
• Faster time to market
• Improved processes bring about improved customer satisfaction
• Gain a competitive edge with sophisticated technology and people
• Benefit from operational efficiencies without capital investment
• Benefit from better performance and management
• Benefit from process maturity and scalability

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What should I Outsource?

You can outsource almost anything today. You will be able to easily find an outsourcing provider for any service that you might want to outsource. The following are a list of services that can be outsourced to India. India has a large talent pool of skilled professionals who can efficiently provide the service that you want to outsource.

Our key services are:

• Call Center Services
• Data Entry Services
• Software Development
• Mortgage Services
• Engineering Services
• Healthcare BPO
• Finance and Accounting Services
• Photo Editing Services
• Research & Analysis
• Creative Design

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When should I Outsource?

The right time to outsource would be when you want your personnel to concentrate on your core competencies. While your resources focus more on business critical functions, other functions which are not critical can be done by your outsourcing provider. If you want to get access to expert services, then again it is the right time to outsource, If you want your services to be completed on time, in a faster, cheaper and better manner, then again it is the right time to outsource. If you do not want to invest in software, technology, manpower and resources, then you must consider outsourcing. Finally, if you want your organization to gain a competitive edge, then you must outsource.

Where should I Outsource?

There are many countries that you can outsource to, but the best country to outsource to would be India. India is the world's outsourcing hub and the most preferred outsourcing location in the world. India is the most ideal place to outsource to, because India offers many advantages. Outsource to India and benefit from cost-effective services, skilled resources, specialized services and timely deliveries. Several global organizations have set up offices in India, to tap the benefits that India offers.

Asking yourself the 5Ws of outsourcing can help you make the right outsourcing decision.

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