Does Philippines Have the Potential to Beat India in the Outsourcing Game?

Asian countries have been the most preferred outsourcing destination for a long time now. This is mainly because it allows companies to get the best services at affordable rates as compared to their own country. With an annual growth rate of about 20%, Philippines has emerged as one of the leading outsourcing destinations for companies across the globe. Having access to young and dynamic college graduates and skilled workforce, Philippines is now the new preferred outsourcing destination.

Outsourcing to Philippines has its own set of pros and cons. Having conquered the call center industry, this Southeast Asian country is moving up the ladder of outsourcing at a rapid rate. Soon we may see most of the projects being outsourced to India moving towards Philippines. But will it ever overtake India’s outsourcing industry? Well, only time can answer this question.

Philippines Versus India - Which is the Next Major Outsourcing Destination?

The rise of business process outsourcing in the small country of Philippines is nothing short of phenomenal, as the number of calls being handled about 25 years ago were absolutely nil. With almost a million BPO employees working in the outsourcing sector today, this place has witnessed the Filipino standard of living becoming a lot better over the past few decades.

Read an article to know whether Outsourcing BPO to Philippines - Is It a Good Idea?

Below, we have compiled a table that compares India and Philippines in terms of the services they provide and the benefits they offer -

Voice-based Services

Sales-based Services

Delivery Centers

e-commerce Solutions

Technology Services

Summing Up

Having natural American accent and culture, Filipinos make a great choice for outsourcing voice-based services and this nation is expected to boom at an exponential rate and may soon overtake India in the voice-based calling domain. The availability of English speaking workforce, stable infrastructure, high-end tools and technologies, and favorable government policies has propelled this tiny nation to take greater leaps in the outsourcing industry.

Philippines may be racing ahead of other outsourcing nations in terms of quality, skills, and cost-effectiveness, but certainly it will take a lot of time to match up to the standards of the Indian outsourcing industry. The benefits of outsourcing to India clearly outweigh the benefits of outsourcing to Philippines, and India still has the edge over Philippines in the outsourcing race and is, therefore, the leading technology service provider in the world.

Read an article on Can Manila Follow India's Outsourcing Success Story?

Choose Outsource2india for All Your Outsourcing Needs

Outsource2india is a leading outsourcing service providing company based in India and has been serving clients from around the world. Our multi-domain experience of over 25 years in the outsourcing industry makes us capable of handling any kind of outsourcing requests. Furthermore, we have the required infrastructure, delivery centers, and skilled resources to provide quick and efficient services at cost-effective rates, without compromising on the quality. All these factors help us retain our global clients and prompts them to renew their contracts and sign- new ones to avail our world-class services.

Get in touch with our executives today and we will be more than happy to help you out with your custom outsourcing requirements.