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Beware of scammers: O2I does not hire freelancers. Our projects are executed in our facilities across the globe. View vendor selection policy here.

How We Work

We follow a streamlined outsourcing process to ensure smooth transition and completion of your project.

01

Establish Contact

Customer fills up the inquiry form and receives a call or email from the sales team

02

Requirement Analysis

Requirement analysis, ballpark estimate, approval, execute pilot project

03

Pricing & Contracting

Confirm pricing, proposal where required, contracting & SLA sign-off

04

Project Initiation

Resource deployment & training, project kick-off meeting

05

Project Steady State

Project execution & management, on-going reporting & feedback

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10+

Global Delivery Centers

18,000+

Happy Customers & Counting

20

Years of Experience

5000+

Employees

Our Customers

We are privileged to work with the best in the business. Happy clients make us happy.

Rogers
Fujitsu
Msn
Yale School Management
D Magazine

Customers Speak

We are pleased with the service quality Outsource2india provided. They were able to meet our requests with great professionalism and flexibility.

Spokesperson, Online health lessons company in Canada

The commitment and focus of Outsource2india's managers and engineers was excellent, and surpassed our expectations.

SVP and Co-Founder, Engineering Resource Company

Outsource2india.com and Flatworld Solutions get great results! Their team is efficient and professional and has helped me to grow my business tenfold!

President, Leadership Training company in US
Lloyd Morris, Founder/CEO - GD Financial
Lloyd Morris, Founder/CEO - GD Financial
Bruce Qualters, Call Center Manager, Flinsco
Bruce Qualters, Call Center Manager, Flinsco
Daniel Claps, CEO, Career Transition Specialist
Daniel Claps, CEO, Career Transition Specialist

Why Choose Us as Your Outsourcing Service Provider?

Unmatched Expertise & Experience

With over 25 years of outsourcing excellence, O2I has been partnering with industry leaders to deliver reliable back-office support services across 167+ countries. Our commitment to quality, reliability and customer satisfaction is reflected in our long-standing presence.

Proven Track Record

Over 18000+ customers have benefitted from the services our back-office outsourcing company provides. Our portfolio spans across industries and business verticals, a testament to our capabilities in driving business growth through efficient outsourcing solutions.

Robust Infrastructure & Security

Our ISO-accredited facilities boast high-end infrastructure with built-in redundancy to ensure uninterrupted service. Our teams adhere to the strictest data security protocols to safeguard all data.

Comprehensive Service Portfolio

We offer a diverse range of services that are geared towards enhancing your business operations. Our back-office outsourcing company offers solutions that are tailored to each organization’s specific needs.

Global Reach & Timely Delivery

10 global deliver centers located strategically ensure that your projects are delivery on time. These centers ensure we offer dedicated support, tailored to suit your needs and your time zone.

Superior Quality & Skilled Manpower

A combination of skilled manpower and technology ensure we meet every requirement effortlessly. Our teams have access to the latest tools, technology and expertise to deliver nothing but the best results.

Join the Global Leaders

We serve clients across 167+ countries from ten strategically located global delivery centers. Partner with us to experience world-class outsourcing services.

Ready to transform your business? Talk to Our Experts!

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Decide in 24 hours whether outsourcing will work for you.

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Frequently Asked Questions (FAQs)

What are back office support services?

Back-office services, or business processes refer to all the administrative tasks that happen in the background for all businesses. While these tasks may not seem crucial to revenue generation, they are key to running a business smoothly and efficiently. Outsourcing these repetitive, menial tasks can free up a lot of time and valuable resources, allowing you and your team to focus on other tasks.

What are the benefits of back-office outsourcing?

Business process outsourcing companies offer numerous benefits to businesses. They align themselves with your business goals to ensure your processes are efficient, reduce costs and offer the flexibility you need. Partner with O2I to get the best outsourced business process services for you.

Is outsourcing back-office services cost-effective for my company?

Yes, outsourcing your back-office requirements to a reputed organization like O2I can help save costs. In addition, O2I offers the best experts and never compromises on quality. You will be able to save costs on operations and be able to use your freed up resources in other areas.

How can back office outsourcing enhance data security for my business?

Data is vital for nearly all businesses. Keeping that data safe involves complicated IT and cybersecurity infrastructure, hiring professional data security experts and much more. When choose O2I for outsourced back-office services, you get all this and more without any capital investment and far lower running costs than you could manage in house.

How can I choose the right back office support provider for my B2B business?

Selecting the right business process outsourcing provider can go a long way in determining efficiency, cost savings and success for any business. Select a BPO service provider that has a good reputation, one that offers transparency, expertise, experience in your niche and has a variety of services relevant to your business.

Are back office services customizable based on my business needs?

Yes, our team of expert consultants will first focus on understanding what your back-office support needs are. Once that is done, we create strategies that are aligned with your specific business goals. In addition, we offer back-office solutions that are flexible and that can be scaled up or down quickly, based on your needs.

Can back office support services help with international B2B operations?

Yes, we are compliant with multiple global regulations, which means that we are the ideal partner to aid in global expansions or existing operations. O2I has global delivery centers in places such as the US, UK, Bolivia, Colombia, Kenya, India, and the Philippines, that offer services to businesses across the world.

How can I get started with back office support services for my company?

Outsourcing your back-office requirements can seem like you are handing over important business functions to someone else, rest assured, we have over 18,000 customers around the world that are extremely happy with our services. The first step is to get in touch with our consultants, they will listen to your requirements and give you a thorough walkthrough of exactly how we can help support your business.